All about BMC MyIT


Work smarter with context-aware IT services

MyIT is a new self-service app that uses location, role, and preferences to guide employees to the answers and tools they need here and now.

  • Modernize your business with formless requests, context-aware services and crowdsourced collaboration.
  • Improve employee productivity by reducing time wasted on technology-related issues.
  • Cut support costs by deflecting level-one calls to the service desk.
  • Let an amazing user experience boost customer satisfaction.

Empower your users to do more

MyIT relieves much of the burden on your IT department by enabling users to accomplish key service tasks from their own devices.

Formless requests

Simply describe a problem in a post, and MyIT identifies the best solution.

Crowd-sourced collaboration

Allow anyone to add assets to maps, report outages, and contribute solutions.

Context-aware services

Receive helpful services and alerts based on role, location, equipment, preferences, and more. 

Universal app store

Easily build your own enterprise app store with AppZone.

Anywhere, anytime access

Runs as native app on iOS and Android devices, and in HTML5 browsers on personal computers.

Concierge-style scheduling

Get help in-person or using chat, phone, or collaboration platforms such as Skype® or Google+®.

Excited?  Explore more!  


Full MyIt documentation can be found here